why is it saying my canon printer mg2520 is offline

If you want to keep Malwarebytes as an on-demand scanner then you can disable its Real Time trial version in it's Settings > Accounts tab. If it cannot repair them see Step 10 here to continue. Next check for damaged System Files since these antiviruses can damage WIndows. Then on Scan tab choose Threat Scan and Run Scan.Ĭlean up anything found, restart PC and then run again until it comes up clean. In it's Settings > Protection > Scan Options enable Scan for Rootkits. If you want the best on-demand scanner download and install Malwarebytes from I would uninstall any 3rd party antivirus in Settings > Apps > Apps & Features and try running only built-in Defender which gives adequate protection, best Windows performance, least issues, and is from Microsoft who knows how to protect their OS best.Īvast requires also running Avast Clear to get all of its bloat out:Īfter uninstalling antivirus in Settings > Apps > Apps & Features, restart the PC, then type Security in Start Search, open Windows Defender Settings, there and in Windows Defender Security Center fix anything that's flagged. We solve many problems over the years by having it uninstalled. In addition No expert in Forums - where we see the most cases, by the thousands - recommends Avast since it bloated up about 8 years ago and started causing issues. If you have further problems reply back with results of each step. Older software may need to be installed in Compatibility Mode to run correctly. For USB it should prompt when to plug in the printer. Follow the setup screens closely as you install the software. Now is also the time to check for any newer printer firmware to install which matters a lot.Ħ) Extract Printer software, right click Setup file to Run as Administrator. Restart PC.ĥ) Go to the printer model’s Support Downloads webpage to download and install the latest full software package. In Control Panel open Devices and Printers, right click printer to delete Printer and any scanner or fax of the same name.

Rather than spending too much more time fiddling I'd simply Clean Install the printer which always works, lasts longer and actually saves time:ġ) Power up the printer, if wired unplug it's USB cable from PC.Ģ) Go to Settings>Apps>Apps and Features to find and Uninstall any printer software.ģ) Use one of these methods to remove all of the old printer drivers:Ĥ) Now type Control Panel in Start Search, open CP, choose Icon View.

You can run the Printer Troubleshooter at Settings > Update & Security > Troubleshoot. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Guardian Moderator here to help you.

Why is it saying my canon printer mg2520 is offline